TERMS & CONDITIONS

Check-in/out

  • Only (a) person(s) whose name(s) is/are in the reservations can check-in the room.
  • Check-in time is after 14:00 (upon availability)
  • Check-out time is 12:00 (noon)
  • Any extension after 12.00 (noon) until 18.00 will be levied at 50% of room rate. Late check-out after 18.00, extra charge of one day room rate.

Payment

  • All payments will be settled upon guests’ check-in at our reception.
  • We accept payment by cash and credit card (VISA and MASTER) only.
  • Room/Key Deposit of THB 500 (cash only) will be collected upon guests’ check-in and will be returned after the check-out is completed.
  • Unused service cannot be refunded or redeemed for cash.

Children and Extra Beds

  • All children under 12 years stay free of charge when using existing bedding.
  • There is no capacity for extra beds in the room.

Money Refund Policies

  • Fortville Guesthouse will refund your money the same way as we receive it.
  • Fortville Guesthouse will refund 100% of the cash payment and ONLY 95% of credit card payment due to our bank's policies.
  • Refunding of credit card payment will take about 1-3 weeks depending on the issuing banks' policies.
  • Refunding of cash payment, your refunded money will be kept for 60 days since the date the cancellation has been made. (Guests have to come to our reception to receive it by themselves)
  • Unused service cannot be refunded or redeemed for cash.

Note

  • Fortville Guesthouse will not be held responsible for any valuables left unattended by the guests inside/outside their rooms. Safety deposit boxes are available free of charge in our luggage room.
  • Guests can check "Booking conditions" and "Amendment, Cancellation, and No Show Policies" in our reservation page.
No.9 Phrasumen Rd. Chanasongkram Phranakorn Bangkok 10200, THAILAND (Khaosan Road)

T: +66 (0) 2 282 3932 , +66 (0) 2 282 3933 F: +66 (0) 2 629 0380 E: info@fortvilleguesthouse.com
Copyright (C) by Fortville Guesthouse All rights reserved. Photographs by Patavee Viranuvat